Custom Orders

If you have any clarifications about customisation, please write to us at care@canoopi.com before placing your order. Applicable fee will apply incase of any cancellations.

What qualifies as Customisation:

• Minor changes in size or garment length (within reasonable limits_max 3-4inch).
• No design modifications or major alterations will be accepted.
• Women's XXL (2XL) is classified as a custom size.
• Extra charges may apply for significant adjustments to sizing or styling. Please write to us in advance with any specific queries.

Customisation Options:

• A selected fabric available on our website can be adapted to a different style from the website (additional charges may apply).
• A chosen colour available on our website may be adapted to another style.
• Please confirm feasibility before placing an order

Important:

• Return or exchange NOT applicable in any form (item or set) on Custom order. Under no circumstance whatsoever a custom order is returnable.
  
• Customers are responsible to sharing accurate measurement details, all body types differ, and brand cannot be held liable for incorrect or incomplete information.
• It is understood, where specific measurements are not provided by the customer, standard design measurements will be used by default for the specific style.
• Delivery timelines for custom orders may vary and typically require additional time. 

How to place a Custom Order:

• Select "Custom" option in size chart, place a prepaid order only, and share your order ID and custom details via email at care@canoopi.com, or add the details in the Order Note at checkout.